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Help Center

Find answers to common questions or reach our team directly.

⚙️ Technical Help

Browser support, mobile app, and troubleshooting

How does cashback work?
Click any "Shop & Earn" link on ShoppingAds, complete your purchase at the retailer, and cashback is automatically tracked and credited to your account within 7 days.
Why is my cashback pending?
Cashback stays pending while retailers verify your order is complete and not returned. This typically takes 7 days.
What is the minimum withdrawal?
The minimum withdrawal is $10.00. You can withdraw via PayPal, bank transfer, or gift card.
My cashback didn't track — what do I do?
Ensure cookies were enabled, you didn't open a new browser tab between clicking and checking out, and no ad blocker was active. Contact us with your store name and order date.
How much cashback can I earn?
Free accounts earn up to 8%. Plus members earn up to 12%. Premium members earn up to 15%.
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